Question: I did not receive my confirmation email after signing up for an account. How come?
Answer: If you have checked for it in your spam box and its not there then it's most likely due to the fact that your institution is blocking our email which is email@example.com
Solution: Use an alternate email address. If that does not work, use the contact form or sent us a direct email to firstname.lastname@example.org and request an account. Submit the following: First Name, Last Name, Username Email address. We will set it up for you usually within 12 hours. You will be asked to change your password when logging in for the first time. You should also provide an alternate email address.
University of Calgary users: We are working with the university to unblock the email registration issues you are experiencing.